Compliance policy (identity, sanctions, fraud)

Excluded countries

The service is not offered to residents of the following countries: Afghanistan, American Samoa, Belarus, Cuba, Guam, Iran, Myanmar (Burma), North Korea, Northern Mariana Islands, Puerto Rico, Russia, Syria, U.S. Outlying Islands, U.S. Virgin Islands, United Arab Emirates, United States. The country of residence is declared at sign-up, verified before any payout and checked at purchase.

Identity verification

Before the first payout (customer or partner), we verify the declared identity: age of at least 18, country of residence, consistency of the information. An identity document or proof of address may be requested. Payments are only made to an account or address held by the beneficiary.

International sanctions

Each payout beneficiary is screened against the sanctions lists of the United Nations, the European Union, the United Arab Emirates and OFAC (United States). A confirmed match leads to the payment being refused and, where required by law, the funds being frozen and reported to the authorities.

Fraud prevention

We monitor the fraud signals described in the terms and conditions (multiple accounts, coordinated trading, cross-hedging, shared payment details). These signals are reviewed by a person; any sanction follows the adversarial procedure of the terms and conditions.

We may request additional information on the origin of the funds used to pay for a challenge where circumstances justify it.